Terms & Conditions

These Terms and Conditions govern your access to and use of the IRONIX-TRD website and your purchase of products through our online store. By accessing this website or placing an order, you agree to these Terms and Conditions.

1. Definitions

For the purposes of these Terms:

  • “Company,” “we,” “us,” or “our” refers to IRONIX-TRD.
  • “Website” refers to the IRONIX-TRD online store and its associated pages.
  • “Customer,” “you,” or “your” refers to any person who accesses the website or purchases our products.
  • “Products” or “Goods” refers to the technology accessories and other items available through the website.
  • “Order” refers to a request submitted through the website to purchase one or more products.
  • “Services” refers to the website, online ordering facilities, customer support, and related services provided by us.

2. Website Use

  • You must use this website only for lawful purposes.
  • You must not interfere with the website’s security, functionality, servers, databases, or connected systems.
  • You must not upload malicious code, attempt unauthorised access, scrape protected information, or use the website for fraudulent activity.
  • We may suspend or restrict access where misuse, fraud, security risks, or violations of these Terms are suspected.

3. Product Information

  • We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and prices are accurate.
  • Colours and appearance may vary slightly due to lighting, photography, screen settings, manufacturing batches, and device displays.
  • Product images are for presentation purposes and may include props that are not included with the purchased product.
  • We may correct errors or update product information without prior notice.

4. Prices

  • All prices are displayed in Malaysian Ringgit unless otherwise stated.
  • Prices may change at any time before an order is accepted.
  • Promotions, discount codes, and special offers may be subject to additional conditions and expiry dates.
  • If an obvious pricing or product-information error occurs, we may cancel the affected order and issue a refund for any amount already paid.

5. Orders

  • Submitting an order does not automatically mean that it has been accepted.
  • An order is subject to payment verification, product availability, delivery coverage, and fraud or security checks.
  • We reserve the right to reject or cancel an order for reasonable grounds, including stock shortages, incorrect pricing, payment failure, suspicious activity, or delivery limitations.
  • If we cancel a paid order, the applicable amount will be refunded through the original payment method where possible.

6. Customer Information

  • You are responsible for ensuring that all information submitted during checkout is accurate and complete.
  • This includes your name, email address, phone number, billing details, and delivery address.
  • We are not responsible for delays or additional costs resulting from inaccurate information supplied by you.

7. Payment

  • Payment must be completed using one of the payment methods available during checkout.
  • Payment processing may be handled by third-party payment service providers.
  • We do not guarantee that every payment method will always be available.
  • Orders may be held, rejected, or cancelled if payment cannot be verified or is suspected to be unauthorised.

8. Shipping and Delivery

  • Shipping is governed by our separate Shipping Policy.
  • Delivery dates are estimates and may be affected by courier delays or circumstances beyond our reasonable control.
  • Responsibility for the parcel may transfer to the customer upon confirmed delivery to the address stated in the order.
  • Customers must notify us promptly if an order is missing, damaged, or incorrect.

9. Returns, Refunds, and Exchanges

  • Returns, refunds, exchanges, and cancellations are governed by our separate Return, Refund and Exchange Policy.
  • Customers must follow the stated request procedure and provide the required supporting information.
  • Nothing in these Terms is intended to exclude rights that cannot legally be excluded under applicable Malaysian law.

10. Promotions and Discount Codes

  • Promotions may be limited by date, product, quantity, customer, or minimum spending requirement.
  • Unless otherwise stated, discount codes cannot be exchanged for cash or combined with other promotions.
  • We may cancel or withdraw a promotion if fraud, technical errors, or misuse is identified.

11. Intellectual Property

  • The website’s design, written content, graphics, product presentation, logos, photographs, and other materials are owned by or licensed to IRONIX-TRD.
  • You may view the website and make purchases for personal use.
  • You may not reproduce, republish, distribute, modify, sell, or commercially exploit our website content without prior written permission.

12. Third-Party Services and Links

  • The website may use or link to third-party services, including payment processors, couriers, analytics providers, social platforms, and map services.
  • Third-party websites and services are governed by their own terms and privacy practices.
  • We are not responsible for third-party content, availability, security, or independent actions.

13. Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
  • We are not responsible for interruptions, technical failures, courier delays, unauthorised third-party actions, or events beyond our reasonable control.
  • Our total liability relating to a particular order will generally not exceed the amount paid for the affected product.
  • These limitations do not apply where liability cannot legally be excluded or limited.

14. Indemnity

You agree to be responsible for reasonable losses or claims arising from your unlawful use of the website, infringement of third-party rights, fraudulent activity, or material breach of these Terms.

15. Changes to These Terms

  • We may update these Terms and Conditions periodically.
  • Updated Terms will be published on this page with a revised effective date.
  • Continued use of the website after an update means that the revised Terms apply to future use and transactions.

16. Governing Law

  • These Terms and Conditions are governed by the laws of Malaysia.
  • Any dispute arising from the website, an order, or these Terms will be subject to the jurisdiction of the courts of Malaysia.
  • Before initiating formal proceedings, both parties are encouraged to attempt to resolve the matter through good-faith communication.

17. Contact Us

For enquiries concerning these Terms:

Email: ironixcrad@outlook.com
Phone: 011-5874 1541
Address: 97-1-12, P227, Jalan Bukit Gambir, 11700 Gelugor, Pulau Pinang, Malaysia